Contact one of our support staff.
To access your institutional administrator account, log in through the Exact Editions webiste.
Once logged in, click on "account" and choose "preferences" from the drop-down menu.
At the top of the page you will see several options to amend your account details as well as the IP ranges form your institute's login.
If you are unsure what the URL for your instututional login page is, select your title from the drop-down menu and you will be redirected to the page in question.
Couldn't find what you need? Contact us!