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About us Editor Jo Gallacher 020 7501 6341 Deputy editor Beau Jackson 020 7501 6773 News reporter Dominic Bernard 020 7501 6730 News reporter Nosa Omoigui 020 7501 6764 Production editor Nick Mansley Publisher Darryl Danielli Sales director Edith Barrett 020 7501 6716 Sales director Angela Koduah 020 7501 6685 Art director Heather Curtis Studio manager Carolyn Allen Production assistant Larry Oakes Production manager Kyri Apostolou Circulation manager Chris Jones Production director Richard Hamshere Chief operating officer Jon Benson September/October contributors Dan Cave, Cath Everett and Sarah Ronan Cover illustration Karin Åkesson Design Email first.surname@ markallengroup.com Please read our privacy policy, by visiting http://privacypolicy.markallengroup. com. This will explain how we process, use & safeguard your data The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within international environmental standards, to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint. hrmagazine.co.uk September/October 2022 Contents Contents September/ October 2022 26 Tara Ryan, HR lead at Monzo, on responsible business and growing a start-up bank 32 Recognising an employee’s contribution can make all the difference to their attitude 30 It ’s now more acceptable to discuss health issues in the workplace. What will be the lasting impact for women? 36 How to let your policies lead when it comes to DE&I News and analysis 4 Leader article The UK’s season of change shows no signs of abating, meaning HR will have to stay one step ahead 6 HR news briefing Strike regs put UK on collision course with UN, workers forced to rethink retirement, Rangers fan loses tribunal 11 Hot topic Do diverse hires lead to more inclusive policies? 12 News analysis Amid a cost of living crisis, what’s stopping employers from paying higher wages? Comment 14 In the HR hot seat Organisations with authentic purpose will find their goals easier to achieve 17 Academic view Too few DE&I leaders really understand what really works 19 Legal ease The dangers of getting positive discrimination wrong 20 Have your say Dealing with overwhelm as a result of grief and the impact the new PM will have on the UK workforce Strategic HR 22 Cover story It is critical that HR takes the time to prepare for the coming recession 26 Profile interview Monzo’s Tara Ryan on banking for the better 30 Women’s health Openess about menopause has resulted in wider workplace taboos lifted 32 Webinar How to making staff feel valued and boost morale 36 Different slant Bridging the policy-people gap in diversity schemes Operational efficiency 40Regional pay variations Is it fair to pay people differently for the same job? 42 Case study Dishoom sees engagement soar after comms upgrade Personal development 44 People moves Who's gone where 46 Resources Business books and HR’s D&I clinic 47 Future leader What the HRD of tomorrow thinks 48 Lessons from the C-suite Neville Koopowitz, CEO, Vitality UK 50 How I got here Nathan Clements, chief people officer, SSP Group Human Resources (HR) is published monthly by MA Business Ltd. Editorial, production, advertising and events: St Jude’s Church, Dulwich Road, London SE24 0PB. The content of this publication is protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2022. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording, or otherwise without prior written permission of the editor. To request your own free copy of HR, go to http://registrations.markallengroup.com Circulation dept phone: +44 (0)1322 221144 Circulation by email: circulation@findlay.co.uk UK PERSONAL SUBSCRIPTION RATES Quarterly Direct Debit £24 Annual Direct Debit £96 Annual Credit Card £101 2 yr Annual Credit Card £172 Subscribe online: www.magsubscriptions.com Back issues £10 ISSN 0964-8380. Printed by Pensord Press Ltd, Blackwood, NP12 2YA www.markallengroup.com September/October 2022 HR 3

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About us

Editor Jo Gallacher 020 7501 6341 Deputy editor Beau Jackson 020 7501 6773 News reporter Dominic Bernard

020 7501 6730 News reporter Nosa Omoigui 020 7501 6764 Production editor Nick Mansley

Publisher Darryl Danielli Sales director

Edith Barrett 020 7501 6716 Sales director Angela Koduah 020 7501 6685

Art director Heather Curtis Studio manager Carolyn Allen Production assistant

Larry Oakes Production manager

Kyri Apostolou Circulation manager

Chris Jones Production director Richard Hamshere

Chief operating officer Jon Benson September/October contributors Dan Cave, Cath Everett and

Sarah Ronan Cover illustration Karin Åkesson

Design Email first.surname@ markallengroup.com

Please read our privacy policy, by visiting http://privacypolicy.markallengroup. com. This will explain how we process, use

& safeguard your data

The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within international environmental standards, to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint.

hrmagazine.co.uk

September/October 2022 Contents

Contents September/ October 2022

26 Tara Ryan, HR lead at Monzo, on responsible business and growing a start-up bank

32 Recognising an employee’s contribution can make all the difference to their attitude

30 It ’s now more acceptable to discuss health issues in the workplace. What will be the lasting impact for women?

36 How to let your policies lead when it comes to DE&I

News and analysis 4 Leader article

The UK’s season of change shows no signs of abating, meaning HR will have to stay one step ahead 6 HR news briefing

Strike regs put UK on collision course with UN, workers forced to rethink retirement, Rangers fan loses tribunal 11 Hot topic

Do diverse hires lead to more inclusive policies? 12 News analysis

Amid a cost of living crisis, what’s stopping employers from paying higher wages?

Comment 14 In the HR hot seat

Organisations with authentic purpose will find their goals easier to achieve 17 Academic view

Too few DE&I leaders really understand what really works 19 Legal ease

The dangers of getting positive discrimination wrong 20 Have your say

Dealing with overwhelm as a result of grief and the impact the new PM will have on the UK workforce

Strategic HR 22 Cover story

It is critical that HR takes the time to prepare for the coming recession

26 Profile interview

Monzo’s Tara Ryan on banking for the better 30 Women’s health

Openess about menopause has resulted in wider workplace taboos lifted 32 Webinar

How to making staff feel valued and boost morale 36 Different slant

Bridging the policy-people gap in diversity schemes

Operational efficiency 40Regional pay variations

Is it fair to pay people differently for the same job?

42 Case study

Dishoom sees engagement soar after comms upgrade

Personal development 44 People moves

Who's gone where 46 Resources

Business books and HR’s D&I clinic 47 Future leader

What the HRD of tomorrow thinks 48 Lessons from the C-suite

Neville Koopowitz, CEO, Vitality UK 50 How I got here

Nathan Clements, chief people officer, SSP Group

Human Resources (HR) is published monthly by MA Business Ltd. Editorial, production, advertising and events: St Jude’s Church, Dulwich Road, London SE24 0PB.

The content of this publication is protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2022. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying,

recording, or otherwise without prior written permission of the editor.

To request your own free copy of HR, go to http://registrations.markallengroup.com Circulation dept phone: +44 (0)1322 221144 Circulation by email: circulation@findlay.co.uk UK PERSONAL SUBSCRIPTION RATES Quarterly Direct Debit £24 Annual Direct Debit £96 Annual Credit Card £101 2 yr Annual Credit Card £172 Subscribe online: www.magsubscriptions.com Back issues £10

ISSN 0964-8380. Printed by Pensord Press Ltd,

Blackwood, NP12 2YA

www.markallengroup.com

September/October 2022 HR 3

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