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SIGN UP FOR FREE! Culture First EMEA VIRTUAL EVENT 22 MARCH 2023 Presented by Join Culture First – a virtual HR event for HR experts, pioneers and newcomers and explore the role of culture in reworking work for everyone. Connect with the Culture First Community at this free, one-day virtual experience on 22 March 2023. Hear from leading experts and thought leaders on building culture first foundations for a new world of work. FEATURING KEYNOTE SPEAKER EDWARD ENNINFUL Editor-in-Chief at British Vogue and European Editorial Director at Vogue.
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About us Editor Jo Gallacher 020 7501 6341 Deputy editor Beau Jackson 020 7501 6773 Content and marketing executive Dominic Bernard 020 7501 6730 Production editor Nick Mansley Publisher Darryl Danielli Sales director Edith Barrett 020 7501 6716 Sales director Angela Koduah 020 7501 6685 Art director Heather Curtis Studio manager Carolyn Allen Production assistant Larry Oakes Production manager Kyri Apostolou Circulation manager Chris Jones Production director Richard Hamshere Chief operating officer Jon Benson September/October contributors Dan Cave, Peter Crush, Nosa Omoigui and Sarah Ronan Email first.surname@ markallengroup.com Please read our privacy policy, by visiting http://privacypolicy. markallengroup.com. This will explain how we process, use & safeguard your The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within international environmental standards, to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint. hrmagazine.co.uk January/February Contents Contents January/ February 2023 26 Carol-Ann White of L&F believes HR should always be knee-deep in the action, operating at the heart of an organisation 32 Tame HR tech to increase employee engagement 38 Don’t pay the price of payroll errors 34 Poor management controls lead to misconduct News and analysis 4 Leader article Expecting leaders to never make mistakes is unrealistic and will only result in disappointment 6 HR news briefing Part-time pressures, assessing what makes a fair wage rise, the dangers of cake and more 11 Hot topic Can making a big thing of mole hills actually turn them into mountains? 12 News analysis Don’t let a lit tle bad press become a PR disasterclass Comment 14 In the HR hot seat Ignoring key HR functions will put businesses in peril 17 Academic view Making the case for more responsible leadership will help build better, fairer organisations 17 Legal ease Employers need to check policies meet the needs of growing part-time trend 20 Have your say Pay awards, teachers’ strikes, cake threat tackled and more Strategic HR 22 Cover story Dealing with change can be worrying and employers must help workers adapt 26 Profile interview L&F’s Carol-Ann White on the benefits of an action-driven culture 28 D&I How to build a truly inclusive workplace 32 Webinar Six ways to help drive employee engagement 34 Different slant Softer management controls are likely to be more effective Operational efficiency 38 Payroll With the UK in the midst of a cost of living crisis, getting the payroll function right is critical 42 Case study Grant Thornton enables staf f to set bank holidays Personal development 44 People moves Who's gone where 46 Resources Business books and HR’s D&I clinic 47 Future leader What the HRD of tomorrow thinks 48 Lessons from the C-Suite Stephen Moir, CEO, Cambridgeshire CC 50 How I got here Kate Howdon, eStar Human Resources (HR) is published monthly by MA Business Ltd. Editorial, production, advertising and events: St Jude’s Church, Dulwich Road, London SE24 0PB. The content of this publication is protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2023. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording, or otherwise without prior written permission of the editor. To request your own free copy of HR, go to http://registrations.markallengroup.com Circulation dept phone: +44 (0)1322 221144 Circulation by email: circulation@findlay.co.uk UK PERSONAL SUBSCRIPTION RATES Quarterly Direct Debit £24 Annual Direct Debit £96 Annual Credit Card £101 2 yr Annual Credit Card £172 Subscribe online: www.magsubscriptions.com Back issues £10 ISSN 0964-8380. Printed by Pensord Press Ltd, Blackwood, NP12 2YA www.markallengroup.com January/February 2023 HR 3

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About us

Editor Jo Gallacher 020 7501 6341 Deputy editor Beau Jackson 020 7501 6773 Content and marketing executive Dominic Bernard

020 7501 6730 Production editor Nick Mansley

Publisher Darryl Danielli Sales director Edith Barrett 020 7501 6716 Sales director Angela Koduah 020 7501 6685

Art director Heather Curtis Studio manager Carolyn Allen Production assistant

Larry Oakes Production manager

Kyri Apostolou Circulation manager

Chris Jones Production director Richard Hamshere

Chief operating officer Jon Benson September/October contributors Dan Cave, Peter Crush, Nosa Omoigui and Sarah

Ronan Email first.surname@ markallengroup.com

Please read our privacy policy, by visiting http://privacypolicy. markallengroup.com. This will explain how we process, use & safeguard your

The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within international environmental standards, to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint.

hrmagazine.co.uk

January/February Contents

Contents January/ February 2023

26 Carol-Ann White of L&F believes

HR should always be knee-deep in the action, operating at the heart of an organisation

32 Tame HR tech to increase employee engagement

38 Don’t pay the price of payroll errors

34 Poor management controls lead to misconduct

News and analysis 4 Leader article

Expecting leaders to never make mistakes is unrealistic and will only result in disappointment 6 HR news briefing

Part-time pressures, assessing what makes a fair wage rise, the dangers of cake and more 11 Hot topic

Can making a big thing of mole hills actually turn them into mountains? 12 News analysis

Don’t let a lit tle bad press become a PR disasterclass

Comment 14 In the HR hot seat

Ignoring key HR functions will put businesses in peril 17 Academic view

Making the case for more responsible leadership will help build better, fairer organisations 17 Legal ease

Employers need to check policies meet the needs of growing part-time trend 20 Have your say

Pay awards, teachers’ strikes, cake threat tackled and more

Strategic HR 22 Cover story

Dealing with change can be worrying and employers must help workers adapt

26 Profile interview

L&F’s Carol-Ann White on the benefits of an action-driven culture 28 D&I

How to build a truly inclusive workplace 32 Webinar

Six ways to help drive employee engagement 34 Different slant

Softer management controls are likely to be more effective

Operational efficiency 38 Payroll

With the UK in the midst of a cost of living crisis, getting the payroll function right is critical 42 Case study

Grant Thornton enables staf f to set bank holidays

Personal development 44 People moves

Who's gone where 46 Resources

Business books and HR’s D&I clinic 47 Future leader

What the HRD of tomorrow thinks 48 Lessons from the C-Suite

Stephen Moir, CEO, Cambridgeshire CC 50 How I got here

Kate Howdon, eStar

Human Resources (HR) is published monthly by MA Business Ltd. Editorial, production, advertising and events:

St Jude’s Church, Dulwich Road,

London SE24 0PB. The content of this publication is protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2023. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording, or otherwise without prior written permission of the editor.

To request your own free copy of HR, go to http://registrations.markallengroup.com Circulation dept phone: +44 (0)1322 221144 Circulation by email: circulation@findlay.co.uk UK PERSONAL SUBSCRIPTION RATES Quarterly Direct Debit £24 Annual Direct Debit £96 Annual Credit Card £101 2 yr Annual Credit Card £172 Subscribe online: www.magsubscriptions.com Back issues £10

ISSN 0964-8380. Printed by Pensord Press

Ltd, Blackwood, NP12 2YA

www.markallengroup.com

January/February 2023 HR 3

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