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The European Business Review empowering communication globally JANUARY – FEBRUARY 2024 4 18 24 32 38 42 ARTIFICIAL INTELLIGENCE Introducing the Concept of Artificial Integrity: The Path for the Future of AI Hamilton Mann The Path towards Trustworthy AI is no Tech but a Human Intelligence Test Hamilton Mann Enhancing Operating Models’ Artificial Intelligence Quotient (AIQ) Hamilton Mann Getting Closer to Machines with Mindful Steps Robb Wilson The Key Success Factors of a Powerful AI Factory Jacques Bughin 2024: What is the Near Future of Generative AI? Jacques Bughin 50 54 60 70 76 94 AI AND ETHICS Why the Ethical Use of AI Matters for Your Career Jack McGuire, David De Cremer, Leander De Schutter, and Yorck Hesselbarth BUSINESS INNOVATION Edge Computing in Europe: A Key Driver of Business Innovation Ram Ramalingam, Teresa Tung, Nitu Kaushal, and Shalabh Kumar Singh INNOVATION Innovation, the art of abolishing distance: Building the ATTRACT DeepTech Ecosystem Hervé Legenvre STRATEGY AND MANAGEMENT Why We Need a Resolution Revolution David Liddle PSYCHOLOGY The Passive-Aggressive Individual Adrian Furnham HR TRENDS Revisiting HR Challenges at the Dawn of 2024 Dr. Pedro Cesar Martínez Moran and Dr. Simon L. Dolan Production Accounts: Lynn Moses. Head of Design and Production: Kimberly Barrera. Production & Design: Jenya Shliepova Editors: Elenora Elroy, David Lean. International Media Editors: Ariane Cornejo, Maria Carmela Matibag. Editorial and Marketing: Pamela Martinez, Mary Celu Aratas. Digital Content: Angela Lebrino. Print Strategy: Stefan Newhart. Group Managing Editor: Jane Liu. Editor in Chief: The European Business Review Publishing Oscar Daniel. READERS PLEASE NOTE: The views expressed in articles are the authors’ and not necessarily those of The European Business Review. Authors may have consulting or other business relationships with the companies they discuss. The European Business Review: 3 - 7 Sunnyhill Road, London SW16 2UG, Tel +44 (0)20 3598 5088, Fax +44 (0)20 7000 1252, info@europeanbusinessreview.com, www.europeanbusinessreview.com No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without written permission. Copyright © 2024 EBR Media Ltd.All rights reserved. ISSN 1754-5501 empowering communication globally

The European Business Review empowering communication globally

JANUARY – FEBRUARY 2024

4

18

24

32

38

42

ARTIFICIAL INTELLIGENCE Introducing the Concept of Artificial Integrity: The Path for the Future of AI Hamilton Mann

The Path towards Trustworthy AI is no Tech but a Human Intelligence Test Hamilton Mann

Enhancing Operating Models’ Artificial Intelligence Quotient (AIQ) Hamilton Mann

Getting Closer to Machines with Mindful Steps Robb Wilson

The Key Success Factors of a Powerful AI Factory Jacques Bughin

2024: What is the Near Future of Generative AI? Jacques Bughin

50

54

60

70

76

94

AI AND ETHICS Why the Ethical Use of AI Matters for Your Career Jack McGuire, David De Cremer, Leander De Schutter, and Yorck Hesselbarth

BUSINESS INNOVATION Edge Computing in Europe: A Key Driver of Business Innovation Ram Ramalingam, Teresa Tung, Nitu Kaushal, and Shalabh Kumar Singh

INNOVATION Innovation, the art of abolishing distance: Building the ATTRACT DeepTech Ecosystem Hervé Legenvre

STRATEGY AND MANAGEMENT Why We Need a Resolution Revolution David Liddle

PSYCHOLOGY The Passive-Aggressive Individual Adrian Furnham

HR TRENDS Revisiting HR Challenges at the Dawn of 2024 Dr. Pedro Cesar Martínez Moran and Dr. Simon L. Dolan

Production Accounts: Lynn Moses. Head of Design and Production: Kimberly Barrera. Production & Design: Jenya Shliepova Editors: Elenora Elroy, David Lean. International Media Editors: Ariane Cornejo, Maria Carmela Matibag. Editorial and Marketing: Pamela Martinez, Mary Celu Aratas. Digital Content: Angela Lebrino. Print Strategy: Stefan Newhart. Group Managing Editor: Jane Liu. Editor in Chief: The European Business Review Publishing Oscar Daniel. READERS PLEASE NOTE: The views expressed in articles are the authors’ and not necessarily those of The European Business Review. Authors may have consulting or other business relationships with the companies they discuss. The European Business Review: 3 - 7 Sunnyhill Road, London SW16 2UG, Tel +44 (0)20 3598 5088, Fax +44 (0)20 7000 1252, info@europeanbusinessreview.com, www.europeanbusinessreview.com No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without written permission. Copyright © 2024 EBR Media Ltd.All rights reserved. ISSN 1754-5501

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