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Editor Charissa King 020 7501 6773 Senior reporter Millicent Machell

020 7501 6764 Senior content and marketing executive Dominic Bernard

020 7501 6730

Reporter Honey Wyatt 020 7501 6773 Production editor Nick Mansley

Publisher Darryl Danielli Commercial director

Rupert Lane 020 7501 6716 Sales director Angela Koduah 020 7501 6685

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Jamie Hodgskin Production manager

Kyri Apostolou Circulation manager

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March/April 2024 Contents

28 Mike Williams of KellyDeli on how he turned the firm’s HR operation around to combat staff turnover

36 More collaboration is needed between strategic leaders and change professionals

40 Computer says ‘no’. What impact will automation have on payroll?

46 Ten steps to ensure D&I objectives remain a priority

Contents March/April


News and analysis 4 Leader article

Is HR doing enough to open up the sector to all-comers? 6 HR news briefing

Dodgy nursing qualifications, firings gone viral, HR at risk of burnout, the productivity question and more 11 Hot topic

Would financial rewards for whistleblowers improve the process or risk vexatious claims? 12 News analysis

The government plans to reintroduce charging for employment tribunals: will it work this time?

Comment 14 In the HR hot seat

Why multinationals need a cohesive approach to employee benefits 17 Academic view

HR needs to democratise opportunities for all 19 Legal ease

What the law says about using biometric data 20 Have your say

HR at risk of burnout, paternity leave, mobile minimalism and more

Strategic HR 22 Cover story

The ongoing change in the world of work is having a corresponding impact on HR career trajectories

28 Profile

KellyDeli’s global CHRO outlines how it turned the tables on staff churn 30 CBI: exclusive interview

HR talks to the two women tasked with rebuilding the image of the organisation 32 Webinar

How to keep staf f engaged as technology advances and values shift 34 Case study

Energy giant SSE sets up free medical check-ups and opens up the conversation on health

Operational efficiency 36 Different slant

The benefits of teaming ‘suits’ with ‘cardigans’ 40 Payroll

Automation looks set to transform the function

Personal development 44 People moves

Who's gone where 46 Resources

Business books and HR’s D&I clinic 47 Future leader

What the HRD of tomorrow thinks 48 Lessons from the C-suite

Nick Turner, CEO, NFU Mutual 50 How I got here

Vilma Nikolaidou, director of people and culture, BFI

Human Resources (HR) is published bi-monthly by MA Business Ltd. Editorial, production, advertising and events:

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ISSN 0964-8380. Printed by Pensord Press Ltd, Dowlais, CF48 3TD

March/April 2024 HR 3

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