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EDITOR’S COMMENT Testing the think tank’s bathwater Babies and bathwater spring to mind when taking a deeper dive into the report on cataract services from the NHS-leaning think tank, the Centre for Health and the Public Interest (CHPI) ( 7 Days, pg 4). Given the hopes of UK optics, post-election, to hold Wes Streeting to his pre-election pronouncements on the integration of primary and secondary eye care, it shows the enormity of the task and the diversity of views. And it’s a warning to UK optics to get its arse into gear if it stands any chance of securing change. The report is a mine of information on the delivery of NHS cataract services helped by a Freedom of Information request to 50 NHS Trusts. It shows how funding has fallen within the NHS as fewer procedures have been conducted there. CHPI says this impacts the ability of NHS ophthalmologists to train and takes money away from other, more costly and expensive, eye care services. It says the private sector is cherry picking easy cases. Now the worrying bit, the CHPI’s recommendations. It says the NHS should review the private sector’s role in cataract care and Integrated Care Boards (ICB) should limit or reverse the private sector’s involvement. NHS England should review if too much of the ophthalmology budget is being spent on cataract care and that NHS England and ICBs should pause any further outsourcing of eye care services to the private sector, such as treatment for glaucoma and macular degeneration pending an assessment. The baby siting in our bathwater is of course the patient. More has been spent outside the NHS to treat the backlog in cataract procedures. Why try to turn the clock back? Protecting the NHS is all well and good but to an elderly patient unable to see or live independently without an operation, principles are a luxury they can ill afford. Editor-in-chief CONTENTS 13 Shoplifting 16 Successful practice management NEWS 4 7 Days News from the past week 6 In Focus Optician talks to Gillian Ruddock OPINION 8 Viewpoint Socio-economic divides 10 Viewpoint Circularity in packaging PRACTICE 11 Informed Updates from inside the industr y MANAGEMENT 13 Shoplifting – the crime that never stops taking How to address the problem of shoplifting 16 Keys to successful practice management 4 How mastering marketing techniques can attract new patients CLINICAL 20 On the frontline 6 The patient journey 25 CPD: Driving and visual impairment Weighing up the risks CLASSIFIED 30 Ser vices 33 Recruitment Editorial enquiries 020 7501 6660 opticianeditor@markallengroup.com Display advertisements 020 7501 6668 Classified advertisements 020 7501 6686 daniel.doherty@markallengroup.com Subscriber enquiries 01722 716997 subscriptions@markallengroup.com opticianonline.net Optician is the weekly, paid-for information source for optometrists, dispensing opticians and the optical industr y. For 133 years Optician has been the independent voice for eye care professionals, students and business owners offering breaking news, analysis and education. In print and online, Optician provides an array of clinical, business and technology ar ticles, comprehensive CPD coverage along with the ver y latest in contact lenses, frame fashion trends and spectacle lens technology. Optician offers advice on careers and carries hundreds of job oppor tunities ever y week. Optician provides its readers with essential business help and offers a forum for eye care professionals and others in the market. 26 July 2024 OPTICIAN 3

EDITOR’S COMMENT

Testing the think tank’s bathwater

Babies and bathwater spring to mind when taking a deeper dive into the report on cataract services from the NHS-leaning think tank, the Centre for Health and the Public Interest (CHPI) ( 7 Days, pg 4). Given the hopes of UK optics, post-election, to hold Wes Streeting to his pre-election pronouncements on the integration of primary and secondary eye care, it shows the enormity of the task and the diversity of views. And it’s a warning to UK optics to get its arse into gear if it stands any chance of securing change.

The report is a mine of information on the delivery of NHS cataract services helped by a Freedom of Information request to 50 NHS Trusts. It shows how funding has fallen within the NHS as fewer procedures have been conducted there. CHPI says this impacts the ability of NHS ophthalmologists to train and takes money away from other, more costly and expensive, eye care services. It says the private sector is cherry picking easy cases.

Now the worrying bit, the CHPI’s recommendations. It says the NHS should review the private sector’s role in cataract care and Integrated Care Boards (ICB) should limit or reverse the private sector’s involvement. NHS England should review if too much of the ophthalmology budget is being spent on cataract care and that NHS England and ICBs should pause any further outsourcing of eye care services to the private sector, such as treatment for glaucoma and macular degeneration pending an assessment.

The baby siting in our bathwater is of course the patient. More has been spent outside the NHS to treat the backlog in cataract procedures. Why try to turn the clock back? Protecting the NHS is all well and good but to an elderly patient unable to see or live independently without an operation, principles are a luxury they can ill afford.

Editor-in-chief

CONTENTS

13 Shoplifting

16 Successful practice management

NEWS 4 7 Days

News from the past week 6 In Focus

Optician talks to Gillian Ruddock

OPINION 8 Viewpoint

Socio-economic divides 10 Viewpoint

Circularity in packaging

PRACTICE 11 Informed

Updates from inside the industr y

MANAGEMENT 13 Shoplifting – the crime that never stops taking How to address the problem of shoplifting

16 Keys to successful practice management 4 How mastering marketing techniques can attract new patients

CLINICAL 20 On the frontline 6

The patient journey 25 CPD: Driving and visual impairment

Weighing up the risks

CLASSIFIED 30 Ser vices 33 Recruitment

Editorial enquiries 020 7501 6660 opticianeditor@markallengroup.com Display advertisements 020 7501 6668 Classified advertisements 020 7501 6686 daniel.doherty@markallengroup.com Subscriber enquiries 01722 716997 subscriptions@markallengroup.com opticianonline.net

Optician is the weekly, paid-for information source for optometrists, dispensing opticians and the optical industr y. For 133 years Optician has been the independent voice for eye care professionals, students and business owners offering breaking news, analysis and education. In print and online, Optician provides an array of clinical, business and technology ar ticles, comprehensive CPD coverage along with the ver y latest in contact lenses, frame fashion trends and spectacle lens technology. Optician offers advice on careers and carries hundreds of job oppor tunities ever y week. Optician provides its readers with essential business help and offers a forum for eye care professionals and others in the market.

26 July 2024 OPTICIAN 3

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