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About us Editor Charissa King 020 7501 6341 Senior reporter Millicent Machell 020 7501 6764 Senior content and marketing executive Dominic Bernard 020 7501 6730 Production editor Nick Mansley Publisher Darryl Danielli Sales director Jack Troutt 020 7501 6672 Sales director Angela Koduah 020 7501 6685 Art director Laura Tallon Studio manager Louise Wood Production controller Jamie Hodgskin Production manager Kyri Apostolou Circulation manager Charley Nash Production director Richard Hamshere Chief operating officer Jon Benson Please read our privacy policy, by visiting http://privacypolicy.markallengroup.com. This will explain how we process, use & safeguard your data The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within international environmental standards, to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint. hrmagazine.co.uk January/February 2025 Contents 32 Reward Gateway’s Nebel Crowhurst on staying true to your values 36 Employee resource groups are back in vogue 42 Healthy work culture can’t be found at the bottom of a glass 48 The key to making internships more accessible Contents January/ February 2025 News and analysis 4 Leader article The value of showing support via small actions 6 HR news briefing McDonald’s ditches DEI, charity giving boosts engagement, finding jobs for ex- of fenders and more 10 People moves Who’s gone where 12 News analysis Where to find accurate labour stats while ONS updates its data 14 Hot topic How can HR ensure that its response to a crisis will deliver real change? 16 Working carers How to build organisations that support those with caring responsibilities Comment 18 Academic view Proper job design will create safer workplaces 20 Have your say HR burnout, sickness absence, middle managers, and more 24 Legal ease Prepare for the domestic abuse leave law Strategic HR 26 Cover story Are HR qualifications necessary, or valued by today’s employers? 32 Profile Nebel Crowhurst, CPO at Reward Gateway, on why trust, integrity and credibility really matter 36 Diversity and inclusion The popularity of employee resource groups is on the up. Employers need to know how best to work with them Operational efficiency 40 Case study Logistics giant Wincanton overhauls its early careers strategy and initiates a business boost 42 Health and wellbeing As more and more of us abstain from alcohol, work events must keep up with the times Personal development 47 Lessons from the C-suite Mel Rodrigues, CEO, Creative Access 48 Resources Business books and HR’s D&I clinic 49 Future leader What the HRD of tomorrow thinks 50 How I got here Jo Browning, senior managing director, people experience, Markel Human Resources (HR) is published bi-monthly by MA Business Ltd. Editorial, production, advertising and events: St Jude’s Church, Dulwich Road, London SE24 0PB. The content of this publication is protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2025. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording, or otherwise without prior written permission of the editor. To request your own free copy of HR, go to http://registrations.markallengroup.com Circulation dept phone: +44 (0)1322 221144 Circulation by email: circulation@findlay.co.uk UK PERSONAL SUBSCRIPTION RATES Quarterly Direct Debit £24 Annual Direct Debit £96 Annual Credit Card £101 2 yr Annual Credit Card £172 Subscribe online: www.magsubscriptions.com Back issues £10 ISSN 0964-8380. Printed by Pensord Press Ltd, Dowlais, CF48 3TD PART OF www.markallengroup.com January/February 2025 HR 3

About us

Editor Charissa King 020 7501 6341 Senior reporter Millicent Machell

020 7501 6764 Senior content and marketing executive Dominic Bernard

020 7501 6730 Production editor Nick Mansley

Publisher Darryl Danielli Sales director

Jack Troutt 020 7501 6672 Sales director Angela Koduah 020 7501 6685

Art director Laura Tallon Studio manager

Louise Wood Production controller

Jamie Hodgskin Production manager

Kyri Apostolou Circulation manager

Charley Nash Production director Richard Hamshere

Chief operating officer Jon Benson

Please read our privacy policy, by visiting http://privacypolicy.markallengroup.com.

This will explain how we process,

use & safeguard your data

The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within international environmental standards, to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint.

hrmagazine.co.uk

January/February 2025 Contents

32 Reward Gateway’s Nebel Crowhurst on staying true to your values

36 Employee resource groups are back in vogue

42 Healthy work culture can’t be found at the bottom of a glass

48 The key to making internships more accessible

Contents January/ February 2025

News and analysis 4 Leader article

The value of showing support via small actions 6 HR news briefing

McDonald’s ditches DEI, charity giving boosts engagement, finding jobs for ex- of fenders and more 10 People moves

Who’s gone where 12 News analysis

Where to find accurate labour stats while ONS updates its data 14 Hot topic

How can HR ensure that its response to a crisis will deliver real change? 16 Working carers

How to build organisations that support those with caring responsibilities

Comment 18 Academic view

Proper job design will create safer workplaces 20 Have your say

HR burnout, sickness absence, middle managers, and more 24 Legal ease

Prepare for the domestic abuse leave law

Strategic HR

26 Cover story

Are HR qualifications necessary, or valued by today’s employers?

32 Profile

Nebel Crowhurst, CPO at Reward Gateway, on why trust, integrity and credibility really matter 36 Diversity and inclusion

The popularity of employee resource groups is on the up. Employers need to know how best to work with them

Operational efficiency 40 Case study

Logistics giant Wincanton overhauls its early careers strategy and initiates a business boost 42 Health and wellbeing

As more and more of us abstain from alcohol, work events must keep up with the times Personal development 47 Lessons from the C-suite

Mel Rodrigues, CEO, Creative Access 48 Resources

Business books and HR’s D&I clinic 49 Future leader

What the HRD of tomorrow thinks 50 How I got here

Jo Browning, senior managing director, people experience, Markel

Human Resources (HR) is published bi-monthly by MA Business Ltd. Editorial, production, advertising and events:

St Jude’s Church, Dulwich Road,

London SE24 0PB. The content of this publication is protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2025. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying,

recording, or otherwise without prior written permission of the editor.

To request your own free copy of HR, go to http://registrations.markallengroup.com Circulation dept phone: +44 (0)1322 221144 Circulation by email: circulation@findlay.co.uk UK PERSONAL SUBSCRIPTION RATES Quarterly Direct Debit £24 Annual Direct Debit £96 Annual Credit Card £101 2 yr Annual Credit Card £172 Subscribe online: www.magsubscriptions.com Back issues £10

ISSN 0964-8380. Printed by Pensord Press Ltd, Dowlais, CF48 3TD

PART OF

www.markallengroup.com

January/February 2025 HR 3

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