THE BRITISH & IRISH LIONS OFFICIAL TECHNOLOGY PROVIDER

UNLOCK THE POTENTIAL IN YOUR PEOPLE

For 800 years, the City of London Corporation has helped deliver public services to this dynamic international hub. To keep pace, Deputy Town Clerk Susan Attard chose Microsoft Dynamics to transform the City of London contact centre, giving her team a complete view of callers and the ability to quickly respond to them. Today, 95% of calls are answered within 20 seconds and 75% of callers rate the service as excellent. With Microsoft Dynamics, the City of London Corporation is helping citizens in a decidedly modern way. microsoft.com/uk/dynamics