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The European Business Review January - February 2014 Contents Management Innovation Leadership Logistics 5 New Business Models and the Changing Contexts of Business School Peter Lorange, Jagdish N. Sheth & Howard Thomas 10 Work Teams Have Emotions, Too (and you need to understand them) Sigal G. Barsade & Donald E. Gibson 14 How to Boost the Insight Generation Power of Your Worforce in Innovation Alessandro Di Fiore 20 The Solution Economy: A New Way to Solve Social Problems William D. Eggers and Paul Macmillan 24 Delivering Innovation in Unified Communications 26 Stop the Nonsense! Innovation is a Discipline. Jay Rao 30 Innovation: A Critical Capability Scott J. Edgett 34 Staying Power: Managing Innovation in an Uncertain World Michael A. Cusumano 41 Achieving Demand Planning Excellence Karin Bursa 45 Want More Innovation-Driven Entrepreneurship? Go Low-Tech! Terence Tse & Mark Esposito 50 Nelson Mandela as A Strategic Leader Paul J. H. Schoemaker 56 Who Says Yes When the Headhunter Calls? Peter Cappelli & Monika Hamori 60 Meeting Expectations John Sutherland 64 Jealous Leader´s Behaviour: the Othello Boss Syndrome José Ramón Pin & Guido Stein 70 The Globally Intergrated Enterprise: Developing Enterprise Intergration as a Strategic Capability Maximilian Chowanetz & Sia Siew Kien 75 Logistics Clusters: The Feedback Loop Leading to Economic Growth and Jobs Yossi Sheffi 81 Attributes of Engineers and Engineering for the 21st Century World PE Seeram Ramakrishna “Executives higher up in the organisational hi- erarchy were less likely to decline the search firm’s invitation than their lower-ranking counterparts. ” Peter Cappelli & Monika Hamori, Leadership, p.56 Editors Jane Liu David Lean Elenora Elroy Rebecca Lord Commissioning Editors Laura Macshane Simon Rosenthal Marcus James Garreth Edwards Business Development Editors Ian Love Diane Hamilton Krithika Natarajan Production Saul Luckman Onyinye Iwu I llustration Mark Hithersay Vaan Cao Head of Finance Lynn Moses Editor in Chief The European Business Review Publishing Oscar Daniel READERS PLEASE NOTE The views expressed in articles are the authors’ and not necessarily those of The European Business Review. Authors may have consulting or other business relationships with the companies they discuss. The European Business Review 113 Sternhold Avenue London SW2 4PF Tel +44 (0)20 8678 8991 Fax +44 (0)20 7000 1252 info@europeanbusinessreview.com www.europeanbusinessreview.com Copyright © 2014 EBR Media Ltd. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without written permission.

The European Business Review January - February 2014

Contents

Management

Innovation

Leadership

Logistics

5 New Business Models and the Changing Contexts of Business School

Peter Lorange, Jagdish N. Sheth & Howard Thomas

10 Work Teams Have Emotions, Too (and you need to understand them) Sigal G. Barsade & Donald E. Gibson

14 How to Boost the Insight Generation Power of Your Worforce in

Innovation Alessandro Di Fiore

20 The Solution Economy: A New Way to Solve Social Problems

William D. Eggers and Paul Macmillan

24 Delivering Innovation in Unified Communications 26 Stop the Nonsense! Innovation is a Discipline.

Jay Rao

30 Innovation: A Critical Capability

Scott J. Edgett

34 Staying Power: Managing Innovation in an Uncertain World

Michael A. Cusumano

41 Achieving Demand Planning Excellence

Karin Bursa

45 Want More Innovation-Driven Entrepreneurship?

Go Low-Tech! Terence Tse & Mark Esposito

50 Nelson Mandela as A Strategic Leader

Paul J. H. Schoemaker

56 Who Says Yes When the Headhunter Calls?

Peter Cappelli & Monika Hamori

60 Meeting Expectations

John Sutherland

64 Jealous Leader´s Behaviour: the Othello Boss Syndrome José Ramón Pin & Guido Stein

70 The Globally Intergrated Enterprise: Developing Enterprise

Intergration as a Strategic Capability Maximilian Chowanetz & Sia Siew Kien

75 Logistics Clusters: The Feedback Loop Leading to Economic Growth and Jobs Yossi Sheffi 81 Attributes of Engineers and Engineering for the 21st Century World

PE Seeram Ramakrishna

“Executives higher up in the organisational hi- erarchy were less likely to decline the search firm’s invitation than their lower-ranking counterparts. ” Peter Cappelli & Monika Hamori, Leadership, p.56

Editors Jane Liu David Lean Elenora Elroy Rebecca Lord

Commissioning Editors Laura Macshane Simon Rosenthal Marcus James Garreth Edwards

Business Development Editors Ian Love Diane Hamilton Krithika Natarajan

Production Saul Luckman Onyinye Iwu

I llustration Mark Hithersay Vaan Cao

Head of Finance Lynn Moses

Editor in Chief The European Business Review Publishing Oscar Daniel

READERS PLEASE NOTE The views expressed in articles are the authors’ and not necessarily those of The European Business Review. Authors may have consulting or other business relationships with the companies they discuss.

The European Business Review 113 Sternhold Avenue London SW2 4PF Tel +44 (0)20 8678 8991 Fax +44 (0)20 7000 1252

info@europeanbusinessreview.com www.europeanbusinessreview.com

Copyright © 2014 EBR Media Ltd. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recording, or any information storage and retrieval system, without written permission.

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