10-23 October 2016 printweek.com 3
Editor and publisher
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Xerox set to meet challenges head on
In around 12 weeks’ time a new force in digital printing will be born: Xerox Corporation.
Okay, well perhaps ‘born’ is a little strong, after all it’s been around for 110 years in various guises, but it will definitely emerge from its chrysalis of the past year in a new form so perhaps reinvented is more accurate.
Speaking about his plans for the business he will lead come 1 January 2017, chief executive in waiting Jeff Jacobson makes some interesting points.
Of course, things like focusing on a return to growth while at the same time ensuring continued cash generation are logical. Equally it will come as no surprise that he finds the prospect of being free to invest in the self-same business that generates said cash, rather than just the sexy sibling that generates headline growth, a tantalising prospect.
Ditto his goal to try and break down some of the barriers the corporate giant has unwittingly installed between itself and its customers over the years probably can’t come a moment too soon.
However, the idea of creating a country focus by decentralising geographically and creating a network of national leads that oversee all the vertical markets in their country is especially interesting.
It’s a model that many of Xerox’s peers have shied away from creating or, if historically it did exist, they have removed in an effort to reduce costs and duplication.
But if a business is switching from managing decline to actively targeting growth it has to make sense. It not only empowers those countries, it also means that with a less corporate structure there’s nowhere to hide if things start to go awry.
Because every business has its challenges, and making people accountable is a sure fire way to sharpen their senses for sniffing out success. Darryl Danielli Editor, PrintWeek
Briefing Printers’ phone manner is criticised in study, but is that a fair assessment?
Interview Xerox’s Jeff Jacobson outlines his vision for the company post split
League table Print management heads in new directions, both home and away
Me & my... DigitalPrinting.co.uk on HP’s SmartStream Production Center
From the archive Turning back the years through this title’s rich and varied history
News briefing Fourteen days The biggest news stories of the fortnight Who, what, where... The print industry around the UK Briefing: Customer service Is print failing on phone etiquette? Briefing: Economy Gov’t loosens purse strings for investment Knowledge Bank Knowledge is power Your digest of the latest business news Interview Xerox’s Jeff Jacobson intends to embrace the challenges of the reinvented business
League table UK print management reassesses its role in the industry and explores new avenues of growth Cyber security Printers’ use of data, some of it sensitive,
makes them attractive targets for cyber crime Business inspection TH Jordan teams up with charity MindWise Community Celebrating print’s people Q&A, 60 seconds with... and Jo’s help line Product portfolio News The latest machinery launches and updates
Me & my... DigitalPrinting.co.uk reviews HP’s SmartStream Star product Xerox Direct To Object printer Technology Corrugated is the latest sector to benefit from the flexibility of single-pass inkjet technology From the archive 2 November 1988 Parkway’s leopard alert: big cats on the prowl Classified Services For sale & wanted Recruitment
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