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Editor Jo Gallacher 020 7501 6341 Deputy editor Beau Jackson 020 7501 6773 News reporter Emma Greedy 020 3874 9235

Sub-editor Nick Mansley

Publisher Darryl Danielli Sales manager

Edith Barrett 020 7501 6716 Sales director Angela Koduah 020 7501 6685

Art director VeeSun Ho Studio manager Carolyn Allen Production assistant

Larry Oakes Production manager

Kyri Apostolou Circulation manager

Chris Jones Production director Richard Hamshere

Chief operating officer Jon Benson January/February contributors Peter Crush, Edmund Tirbutt

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8,861 July 2018 – June 2019

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January/February 2021 Contents

24 How getting the fundamentals right has helped Helen Giles create a genuinely diverse and inclusive culture at St Mungo’s

28 Nepotism in the workplace –

are the boss’s kids still cherry-picked for the best jobs?


34 All the winners from the 25th anniversary edition of the industry’s most prestigious awards scheme

64 Cold comfort: keeping your employees happy during the big pay freeze

Contents January/ February 2021

News and analysis 4 Leader article

Yes, lockdown 3.0 is tough, but attempting to enforce positivity will only make things worse 6 HR news briefing

Morrisons’ pay pledge, overworked staff, four-day working week, warehouse workers’ rights and more 11 Hot topic

Can employers compel their workers to be vaccinated? And if they can, should they?

Comment 13 In the HR hot seat

It ’s time to get gritty with diversity and inclusion and set some ambitious and measurable targets 15 Academic view

Why sharing good advice is good advice for all of us 16 Have your say

Overworking continues, leaders using drugs and alcohol to cope with stress, ‘no jab, no job’, kindness is king and more

Strategic HR 20 What’s in a name?

Using umbrella terms can help bring different cohorts together, but we should never forget to treat people as individuals as well 24 Fad-free HR

St Mungo’s Helen Giles knows what works, and won’t succumb to ‘initiative-itis’ when fashions change

28 Heirs apparent

HR needs to do more to eradicate nepotism 32 Case study

The Co-op steps up support for its night shift workers 34 HR Excellence Awards

Who won what at the glittering (if virtual) 25th edition of the awards 58 Risk-takers

Risk management will need a post-pandemic update 60 Different slant

Older workers’ employability is an HRD responsibility

Operational efficiency 64 Payroll pressures

How to keep staff happy when wages are frozen

Personal development 66 Legal ease

What to watch out for in 2021 68 People moves

Who's gone where 70 Resources

Business books and wellbeing advice for HR 71 Future leader

What the HRD of tomorrow thinks 72 Lessons from the C-suite

Dustin W Seale, Heidrick & Struggles 74 How I got here

Louise Hollywood, Pinsent Masons

Human Resources (HR) is published monthly by MA Business Ltd. Editorial, production, advertising and events: St Jude’s Church, Dulwich Road, London SE24 0PB.

The content of this publication is protected by copyright. Full details are available from the publisher. © MA Business Ltd, 2021. All rights reserved. No part of HR may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying,

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ISSN 0964-8380. Printed by Pensord Press Ltd,

Blackwood, NP12 2YA

January/February 2021 HR 3

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